FREQUENTLY ASKED QUESTIONS
Answers to our most popular questions.
We work hard to ship your order the same day we receive it. Orders received after 2 PM Pacific Standard Time may not be shipped until the following day. We ship from our Reno, Nevada warehouse, so most customers receive their orders within 2-6 business days or less.
Yes! We're confident you'll love your Powerbuilt products. However, if for any reason you aren't happy, we'll work with you to ensure a hassle-free return experience! Read more about our return policy here.
It's easy to get your damaged product replaced. We offer several options for contacting our parts and service team. Visit our warranty page for help.
Yes! Simply fill out this form and we'll get in touch with you promptly!
Yes! We ship orders to Canada using FedEx Ground. Shipping costs are calculated based on order weight. Read more about our Canada shipping here.